Shipping Policy

Last Updated: [Insert Date]

At LEAF n ROOT®, we are committed to delivering your premium natural supplements safely, securely, and efficiently. Every order is carefully packed and processed to ensure that your products reach you in excellent condition.

Order Processing

Once your order is successfully placed, our team carefully verifies and prepares your products for shipment.

Orders are typically processed within 1–2 business days.
Orders are not processed or shipped on public holidays.
Once your order has been dispatched, you will receive confirmation details through your provided contact information.

Please ensure that your shipping details are accurate at checkout to avoid delays.

Delivery Time

Delivery times may vary depending on your location and courier availability.

Estimated delivery timelines:

Major cities: 2–5 business days
Other locations: 3–7 business days

Please note that delivery times are estimates and may vary due to circumstances beyond our control, including weather conditions, courier delays, public holidays, or unexpected operational issues.

Shipping Charges

Shipping charges are calculated based on your delivery location and order details.

Any applicable shipping fees will be displayed during checkout before completing your purchase.

Order Tracking

Once your order has been shipped, tracking details (where available) will be shared through your registered contact information.

You can use these details to monitor your order progress until delivery.

Delivery Issues

If your order arrives damaged, incomplete, or you receive an incorrect product, please contact our support team within 48 hours of delivery.

Please provide:

Order number
Images/videos of the package and product
Details of the issue

Our team will review your request and assist you with the appropriate solution.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details at checkout.

LEAF n ROOT® is not responsible for delays or failed deliveries caused by:

Incorrect address information
Missing contact details
Customer unavailability at delivery location

Additional delivery charges may apply if a shipment needs to be re-dispatched due to incorrect information provided by the customer.

International Shipping

At this time, international shipping availability may vary depending on destination and operational capabilities.

For international orders, please contact our support team for available shipping options.

Contact Us

If you have any questions regarding your order, delivery status, or shipping information, our support team is available to assist you.

LEAF n ROOT®
Email: [Your Email Address]
Phone: [Your Contact Number]

Thank you for choosing LEAF n ROOT®. We appreciate your trust and are committed to delivering premium natural wellness products with care and reliability.